FAQs

Q: Can we rewatch?

A: Yes. Videos are recorded and will be available for replay until Monday, October 12th.


Q: Are we limited to one track or can we view any material?

A: With the Do It All Package, you are free to jump from track to track using the links provided in your digital download.


Q: Do you need a Zoom account?

A: No, you do not need a Zoom account.


Q: Do I need to upgrade to a pro-plan of Zoom?

A: No. We've taken care of Zoom access on our end. You’re simply required to click the links provided and enjoy!


Q: How does the webinar work, will we be seen?

A: Once you click the link you received after purchasing access you will be entered into the Zoom webinar and can watch content. You will not be seen by the speaker or other attendees. Additionally, the same links will work every day. Check the schedule ahead of time so that you can plan out which classes to watch.


Q: What if I want to watch a class that that is in another track than mine?

A: You are encouraged to jump from track to track, participating in courses which are most beneficial to you.


Q: Can multiple people watch from one device?

A: Yes, but each person will have to had registered for Groom Expo. To ensure that everyone watching receives a certificate, you must email evan@barkleigh.com with the attendee names. They will only receive a certificate if they were individually registered beforehand.


Q: I have to work. Am I able to listen and still receive a certificate?

A: Yes. Each certificate course requires a short quiz to ensure you understand the material. Once completed, your personalized certificate will be mailed to the address on file. Additionally, you may also use the replay feature to watch seminars and participate in certificate courses.


Q: How are certificates distributed?

A: Certificate's will be mailed using the address you used to register within 8-10 weeks, upon completion of the course.


Q: I don't have a camera or microphone, is that an issue?

A: No, you won't be required to speak or show your face. If you have a question, there will be a chat in each room which will allow you to communicate with the presenter.


Q: If viewed using the replay feature, am I still eligible for certificates?

A: Absolutely. Each certificate course requires a short quiz to ensure you understand the material. Once completed, your personalized certificate will be mailed to the address on file.


Q: How does the trade show work?

A: Vendors are given pre-determined times to showcase company and product information, show specials and more. Vendor spotlights will be held in between seminars Thursday-Sunday. Additionally, all vendors will present show specials and information Monday, September 14th.


Q: How do I find my access links?

A: Included in your email confirmation is a digital download. Please view this material for access links to Seminar Tracks, Barkleigh Honors, and Monday’s Trade-Show.


Q: Are speaker handouts available for download?

A: Speaker handouts will become available as we receive them. If they are not in the designated folder – this means we are still waiting on them.


Q: What if I just want to view the Barkleigh Honors/Trade-Show?

A: No problem! Both of these events will be live-streamed to the Barkleigh Facebook Page!

Contact

email: evan@barkleigh.com